Terms of service

Welcome to CMJB Inc. By using cmjbinc.com (and any associated services), you agree to these Terms of Service. We've kept them plain English wherever possible.

Who we are

CMJB Inc operates cmjbinc.com and the brands within it, including NÓS and NUA. When we say "we," "us," or "CMJB," we mean CMJB Inc. When we say "you" or "your," we mean you, the visitor or customer using our website.

Your rights under Australian Consumer Law

Nothing in these terms excludes, restricts, or modifies your rights under the Australian Consumer Law. If a product or service fails to meet the consumer guarantees set out in that law, you are entitled to a remedy. The rest of these terms operate alongside those rights.

Acceptance of these terms

By accessing or using our website, you agree to be bound by these Terms of Service. If you don't agree with any part of them, please don't use the site.

Eligibility

You must be at least 18 years old, or have the consent of a parent or guardian, to place orders through our website.

Orders and payment

When you place an order, you make an offer to purchase the listed products at the listed price. Your order is only accepted once we send you a confirmation email. We reserve the right to refuse or cancel orders for reasons including stock availability, errors in product or pricing information, or suspected fraudulent activity. If we cancel your order, you'll be refunded in full.

Prices, errors, and changes

Prices are listed in Australian dollars (AUD) and may change without notice. We make every effort to display product and pricing information accurately, but errors can happen. If we discover an error in a product or price for an order you've placed, we'll contact you to confirm or cancel, and you'll be refunded any difference if you choose to cancel.

Shipping, returns, and refunds

For details about delivery, returns, and refunds, please see our Shipping Policy and our Returns & Refunds Policy. Those policies form part of these terms.

Digital products

Some products may be supplied digitally (for example, downloadable guides). Once a digital product has been delivered, downloaded, or accessed, it is generally non-refundable except as required under Australian Consumer Law.

Intellectual property

The content of cmjbinc.com — including our product designs, written content, photography, branding, logos, and the structure of the NÓS and NUA card prompts and journals — is owned by CMJB Inc and protected by copyright and trade mark laws.

You may view, download, and share our content for personal, non-commercial use. You may not reproduce, copy, or redistribute our content for commercial purposes without our written permission.

Your conduct on the site

When using cmjbinc.com, you agree not to:

Use the site for any unlawful purpose
Attempt to interfere with the site's security or operation
Misrepresent your identity
Use any automated tool to scrape, copy, or harvest content from the site
Resell, redistribute, or reproduce our products without permission

Disclaimers

The content we publish — including card prompts, journal questions, and any guidance offered alongside our products — is intended for personal reflection and relational support. It is not a substitute for professional therapy, counselling, medical advice, legal advice, or any other professional service. If you are experiencing distress or crisis, please seek qualified support.

To the extent permitted by law, we provide the site and its content on an "as is" basis. This does not affect your rights under the Australian Consumer Law.

Limitation of liability

To the maximum extent permitted by law, CMJB Inc, its founders, employees, and partners will not be liable for any indirect, incidental, special, or consequential losses arising out of your use of the site or our products. Nothing in this section excludes any liability that cannot be excluded under Australian law, including under the Australian Consumer Law.

Changes to these terms

We may update these Terms of Service from time to time. The latest version will always be available on this page. Your continued use of the site after we update the terms means you accept the changes.

Governing law

These Terms of Service are governed by the laws of Australia. Any dispute arising under or in connection with these terms is subject to the non-exclusive jurisdiction of the Australian courts.